DELIVERY POLICY

We aim to get your products to you as soon as possible.

Delivery Policy

To help us make sure that your package arrives on time please select your preferred shipping method.

To see the details of our delivery policy for where you live, please select your region from the list below.

Alternatively you can collect them from our store.

 

Once your order is received at Store, a member of staff will contact you to let you know when your goods will be available for collection. The address of each of our store is available on our 'store Page'.

UK MAINLAND

UK Mainland (excludes Scottish Islands, Scottish Highlands, Islands, Isle of Man, ROI & NI)

Delivery charge of £4.99 For all orders under 20Kg
Delivery charge of £8.99 For all orders over 20Kg

Next Day Delivery charge of £5.99 For all orders under 20Kg.
Next Day Delivery charge of £11 For all orders over 20Kg.

Individual shipping times are given on each product page and will give you an indication of the time required to prepare and ship your order.

Multiple items in the consignment will be shipped when all items are ready for dispatch.

Once you order is shipped, the order will arrive according to Shipping Class

**NEXT DAY DELIVERY IS AVAILABLE WHERE CURRENT STOCK LEVELS PERMITT

 

DELIVERY

Despatch notification emails are sent on the day that your order is shipped. This will include a tracking number and link (URL) so that you may track your order with our courier.

All orders will be delivered Monday to Friday between the hours of 9am and 5pm. Please ensure you supply a daytime delivery address for your order as a signature will be required.

If you have any specific delivery requirements, then the following options are available. These rates are in addition to the standard delivery rate.

Delivery options

Before 10:00am : Please Call

Saturday AM Delivery (08:00 to 12:00) : Please Call

*Bulk palleted orders may be subject to carriage charges

SCOTTISH HIGHLANDS

Due to the distance required to deliver any product from this website to the Scottish Highlands, a charge higher than that of mainland deliveries must be applied. This is simply because transport costs to cover this extra distance are higher than those of delivering to the mainland.

If your address is within any of the postcode ranges below, you must select the 'Scottish Highlands / Northern Ireland' option in the ship to class on the cart page.

Postcode areas classed as Scottish Highlands AB31 - AB38, IV3 - IV40, IV52 - IV54, IV63, KW1 - KW14, PA20 - PA40, PH19 - PH40, PH60

 

WEIGHT

Standard Delivery charge from £15

Orders below 2.00KG are sent using Royal Mail's Special Delivery service at the cost rate.

Please be sure to select the correct shipping zone whilst placing your order as orders placed with an incorrect shipping zone will be subject to an additional charge and a possible delay.

UK ISLES

Scottish Isles, Orkney Isles, Shetland Isles, Isles of Scilly, Guernsey, Jersey, Republic of Ireland.

As with delivery to the Scottish Highlands, the costs associated with delivering goods to the the areas detailed above are higher than a regular mainland delivery.

If your address is within any of the areas mentioned above, you must select the 'Scottish Islands / Chanel Islands' option in the ship to class on the cart page.

Standard Delivery charge from £7.5

 

WEIGHT

Orders below 2.00KG are sent using Royal Mail's Special Delivery service at the cost rate.

Please be sure to select the correct shipping zone whilst placing your order as orders placed with an incorrect shipping zone will be subject to an additional charge.

INTERNATIONAL

International Zone 1 (Germany, France)

Please ensure you select the International - Zone 1 shipping zone.

Standard Delivery charge of £19 up to 16.00Kg. Heavier items will cost more.

Please allow 5-8 days transit time for delivery on top of the products quoted delivery time.

International Zone 3 (Austria, Denmark, Spain, Sweden, Finland, Italy)

Please ensure you select the International - Zone 3 shipping zone.

Standard Delivery charge of £22 up to 13.00Kg. Heavier items will cost more.

Please allow 5-8 days transit time for delivery on top of the products quoted delivery time.

 

INTERNATIONAL

International Zone 2 (Netherlands, Belgium, Luxemburg)

Please ensure you select the International - Zone 2 shipping zone.

Standard Delivery charge of £22 up to 13.00Kg. Heavier items will cost more.

Please allow 5-8 days transit time for delivery on top of the products quoted delivery time.

Republic of Ireland

Standard Delivery charge of £15.5 up to 13.50Kg. Heavier items will cost more.

Please allow 5-8 days transit time for delivery on top of the products quoted delivery time.

 

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